Ecodiver Large Wheeled Extra Large Check-in
Product details
Web ID: 18949969Worst travel suitcase
The worst travel suitcase I could have bought, it doesn't fit anything, it only has two wheels which prevents it from turning easily, my closures broke in the first use, don't buy these suitcases
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Tore Easily and Small
Internal zippers' stitching was torn with one normal use, but Macy's won't do anything about it since I was too busy to return it within 30 days. Internal space is smaller than you'd expect & has very little expansion ability. It's a decent carry on, but you can get better for cheaper.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Used it fot a very long trip.
I would like to have 4 wheeler instead of 2 wheels. It was hard to keep it straight so it didn't fall during my trip. The appearance and durability was great but heard to manage during my trip.
Response from Macy's
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Nice Backpack
I fell in love with this backpack at first sight and bought it for my husband. It has a large capacity, is made of leather, and is waterproof!
Recommends this product
Customer review from samsonite.com
Bad experience
I ordered item on july 6. After 12 days of waiting, macys issued me a refund and i never got my item. I ordered another one that has not been received.
Response from Macy's
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
LOVE IT
My SIL loves it, he is a light packer
Recommends this product
Customer review from bloomingdales.com
Damage
The bag is damaged,I won't to change,but im on vacation,I won't be in Chicago until June 1st.
Recommends this product
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Great quality bag
Great quality bag.. wish it was little bit lighter, but nevertheless it’s a great quality bag