CLOESOUT! Julius II Leather Power Reclining Sectional Sofa Collection with Power Headrests and USB Power Outlet, Created for Macy's

2.5 (2)
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Product Details

Web ID: 6283859

Luxuriously loungeable. The contemporary design puts an emphasis on opulence with a supple leather upholstery. With ample space for everyone, this set creates a warm & inviting space you'll never want to leave.

  • Product Features

  • Shipping & Returns

    • Shipping Method: Scheduled Delivery
    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • For complete details, see our Shipping and Returns policies.

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Ratings & Reviews

2.5/5

2 star ratings & reviews

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Julius II 3-Pc. Leather Chaise Sectional Sofa With 2 Power Recliners Power Headrests And USB Power Outlet This review is from Julius II 3-Pc. Leather Chaise Sectional Sofa With 2 Power Recliners Power Headrests And USB Power Outlet
5 years ago

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Julius II 3-Pc. Leather Sectional Sofa With 1 Power Recliner Power Headrests Chaise And USB Power Outlet This review is from Julius II 3-Pc. Leather Sectional Sofa With 1 Power Recliner Power Headrests Chaise And USB Power Outlet
6 years ago
What is your age?Over 60
What is your gender?Female
How often do you shop at macys.com?Frequently
This item is for your:Vacation Home
Where did you purchase this item?In-store
Received Free ProductNo

Bad experience so far.

We remolded our condo in Fl and ordered this sectional as part of our redesign plan. Here are our problems to date. With first delivery one recliner did not work properly so they brought us a replacement. Attempt #2 the replacement piece worked great but it was a different shade of off white and had a different sheen then the other 2 pieces of the sectional. So they made a 3rd attempt with a complete 3 piece replacement and it has a back cushion that wasn’t made properly so there is a big gap where the 2 pieces connect. You could throw a baseball through the opening. This is a 2nd home so we are rarely there and we have now had 3 attempts to get a sectional that works and looks good. We have this set in Ohio and have had no problems. Macy’s has been very helpful but we still don’t have a sectional that is working or correctly made. If we hadn’t designed our room and decor around this piece I would return it. So in Aug.I will spend the 4th day waiting for another delivery.

Response from The Macy's Team

Furniture6 years ago

Dear Valued Customer: Thank you for your feedback on the Julius II Sectional Sofa you purchased. Learning your experience helps us make improvements. Please let us know if our customer service team is able to correct the issues! Looking forward to your updates. Sincerely,  Macy’s Customer Service